TTS supports its projects for the lifetime of the facility. Our toilet seats are robust and easily maintained, but they do need service. Luckily, the maintenance is infrequent, and key wear parts can be easily stocked onsite for replacement. We provide expert advice, spare parts in a timely fashion, and maintenance support.
For service and repair needs please contact email@example.com with your support inquiry. Include a description of the issue, what you have tried, photos/videos, and contact information. On rare occasions where remote support doesn’t solve the problem, we can plan a trip to your site.
TTS has a warehouse of spare parts at our headquarters in Seattle, WA, USA. Staff are available to help you fix any problems.
BTW Urine-Diverting Conveyor Toilet: 1-year limited warranty
Poobah, Grand Poobah, Wishbone, Wilderness, and Pan Abode Buildings: 10-year limited warranty
Workmanship and/or Manufacturing Defects on Toilet Buildings: 5-year limited warranty
Decompose Vaults: 5-year limited warranty
Drainfield Parts: 1-Year limited warranty
Full warranty details are available upon request.